Privacy Policy
This Privacy Policy describes how your personal data is collected, used, and shared when you visit Schuifwand Wereld (the "Site") or make a purchase.
What personal data we collect
When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and certain cookies installed on your device. As you browse the site, we also collect information about the individual web pages or products you view, the websites or search terms that referred you to the site, and information about how you interact with the site. We refer to this automatically collected information as "Device Information".
We collect Device Information using the following technologies:
- Cookies: data files placed on your device or computer that often include an anonymous unique identifier. More information: allaboutcookies.org
- Log files: track actions on the site and collect data such as your IP address, browser type, internet service provider, referring and exit pages, date and timestamps.
- Web beacons, tags and pixels: electronic files that record information about how you use the site.
When you make or attempt to make a purchase on the site, we collect certain information including your name, billing address, shipping address, payment information (such as iDEAL), email address and phone number. We refer to this information as "Order Information".
When we refer to "Personal Data" in this Privacy Policy, we mean both Device Information and Order Information.
How we use your personal data
We generally use Order Information to process orders placed through the Site (including processing payment information, arranging shipping, and providing invoices or order confirmations).
We also use Order Information to:
- Communicate with you;
- Screen orders for potential risk or fraud;
- Send you information and advertisements about our products or services, in accordance with your preferences.
We use Device Information (particularly your IP address) to screen for potential risk and fraud and to improve and optimize our site, for example by generating analytics about how customers navigate and to assess the success of marketing and advertising campaigns.
From your IP address, we also derive an approximate country and city using a local lookup table (no data is sent to a third party for this). This location data is used solely for internal, aggregated visitor statistics and is not shared with any third party.
With whom we share your personal data
We share your personal data with third parties who help us use it as described above.
For example, we use:
- Google Analytics to understand how customers use the site.
- Various payment providers to securely process payments.
Additionally, we may share your personal data to comply with laws and regulations, subpoenas, search warrants or other lawful requests, or to protect our rights.
Behavioral advertising
As described above, we use your personal data to send you targeted advertisements or marketing communications that align with your interests.
Opt out of targeted advertising:
- Facebook: facebook.com/settings/?tab=ads
- Google: google.com/settings/ads/anonymous
- Bing: account.microsoft.com/privacy/ad-settings
- General opt-out page: optout.aboutads.info
Do Not Track
A "Do Not Track" signal from your browser does not change our data collection and usage practices.
Your rights
You have the right, where applicable, to object to the processing of your personal data by or on behalf of Schuifwand Wereld. In case of an objection, we will immediately cease processing until the objection has been resolved. If your objection is well-founded, we will make copies of the data available and permanently cease processing.
You also have the right not to be subjected to automated decision-making or profiling. We do not process your data in a way that triggers this right. If you believe this is the case, please contact our privacy officer.
If you reside in Europe, you have the right to access, rectify, update or delete your personal data. Please contact us using the details below.
Additionally, we process your data to execute contracts with you (such as an order through the Site) or for legitimate interests as mentioned above. Please note that your personal data may be transferred to countries outside of Europe, including Canada and the United States.
Retention periods
When you place an order through the site, we retain your Order Information until you ask us to delete it.
Questions you ask our chat assistant are stored encrypted for 30 days so we can improve its answers; after that the text is deleted and we only keep anonymous counts. Please do not enter personal data in the chat.
Reviews — WebwinkelKeur
We collect reviews via WebwinkelKeur. If you leave a review there, you must provide your name and email address. WebwinkelKeur shares this data with us so we can link the review to your order. WebwinkelKeur publishes your name on their website. They may occasionally contact you for clarification.
When we invite you to leave a review, we share your name and email address solely for the purpose of the invitation. WebwinkelKeur has taken appropriate technical and organizational measures to protect your data. They may engage third parties for service provision. All the above-mentioned safeguards remain in effect.
Changes
This Privacy Policy may be updated from time to time, for example due to changes in our practices or for legal requirements.
Contact us
If you would like to learn more about how we handle privacy, or if you have questions or wish to file a complaint, you can send an email to info@schuifwandwereld.nl
Or send a letter to:
Energieweg 111D, 3641 RT Mijdrecht, The Netherlands
